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기관 WeWork Korea 
프로그램 WeWork Korea(서울) Community Associate(사무, 행정) 채용(채용시 마감) 
마감날짜  
채용/마감 알림 채용시 마감 

 

[WeWork Korea] Community Associate (Seoul)

Job Description

About Us

At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 600 locations globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. 


About the Opportunity
 

In this role, you’ll:


Front Desk Management:

  • Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.
  • Manage member requests while maintaining WeWork’s service standards.
  • Ensure all visiting guests are in accordance with WeWork’s guest policy by ensuring all guests properly.  
  • Establish rapport with members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
  • Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
  • Ensure building specific forms and documents are up to date including but not limited to documents for internal use only and forms for the members such as pet forms, filming requests, bike room requests, etc.
  • Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.

Events and Membership Engagement:

  • Support to increase Net Promoter Score by ensuring the highest level of member experience through events and member engagement.
  • Participate in territory level community projects and cross functional tasks to increase member satisfaction. (territory level projects such as Building Standards Project, Centralized Event Organizer, Culture & Learning Committee, Member Benefit & Communication, and NPS Ambassador)
  • Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.
  • Plan, execute, and host weekly, monthly events to engage and drive member experience.
  • Identify and execute opportunities to connect members with each other.
  • Consistently celebrate members’ successes and milestones. 
  • Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.
  • Write and send broadcasts relating to building updates.

Building Operations and Management:

  • Assist Community Lead and Community Manager with building operations and management to maintain the best quality of working environment.
  • Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.
  • Locate and issue posts via the regional system to members upon request.
  • Facilitate communication and build relationships with third-party vendors such as cleaning, moving, and other vendors onsite.
  • Prepare for a successful move-in for the newly-contracted accounts and facilitate smooth move-out for existing accounts.
  • Facilitate the promotion of add-on services to members and effectively manage relative tasks such as POS transactions, Signage update to accelerate ancillary revenue
  • Mail & Package management in accordance with WeWork’s policy 
  • Receive, process, sort, and organize all the documents in the form of corporate mail.
  • Track, audit, and organize keys collected and distributed.
  • Manage keycards for members, contractors, etc in line with WeWork Security policy. Also, manage keycard stock and request new inventory as needed.
  • Review and understand the role in the building management & WeWork provided Emergency Action Plans and manage emergency equipment and supplies.

 

[근로조건]

  • 주 5일, 8시간 근무 
  • 대면근무 
  • 연봉 : 기본급 3,500만원 + 인센티브 10%
  • 근무지 : 위워크 빌딩 (서울)
  • 1년 자체 계약직 
  • 퍼포먼스 및 비즈니스 상황을 고려하여 계약 연장 및 정규직 전환 예정 

 

How We Work
- 외국계중에서도 글로벌한 환경에서 커리어를 성장시킬 수 있어요
- 해외 위워크 오피스에서 연 5회 워케이션이 가능해요
- Summer Half-Day Friday로 무더운 여름동안 격주 금요일은 반일만 근무하며 충전해요
- Employee Referral ($2,500 지급)을 적극적으로 활용하여 인재 영입을 하고 있어요
- 제한없는 자유로운 복장으로 출근이 가능해요
- Pet-friendly한 위워크에서 반려견과 하루를 함께할 수 있어요
- 위워크의 다양한 이벤트와 활동에 참여하면서 리프레쉬해 보세요

Total Rewards and Welfare
- 동종업계 대비 상위 연봉인 위워크!
- 본인 출산휴가 3+1개월 및 배우자 출산휴가 3주를 모두 100% 유급으로 제공해요
- 육아휴직(무급)기간에도 16주간 인센티브를 100% 지급해요
- 휴직기간에도 자기개발과 승진의 기회가 동등하게 주어져요
- 임직원 대상으로 다양한 제휴 할인 혜택을 제공해요 (5성급 호텔, 수입 가구 등)
- 개인보험 비용을 회사에서 일정 금액 지원하여 부담없이 보험에 가입할 수 있어요

Health and Wellness Support
- 충분히 휴식하며 일할 수 있도록 연차휴가 20일을 제공해요
- 연차휴가 외에도 생일 휴가, 유/무급병가, 봉사활동 휴가 등 다양한 휴가를 제공해요
- 매년 종합 건강검진을 전액 지원하여 건강을 관리할 수 있어요 (가족 및 지인 할인 혜택도 가능)
- 임직원 단체보험에 가입되어 있어요
- Employee Assistance Program의 전문 상담사와 함께 마음 건강도 챙길 수 있어요
- 안마의자, 웰니스룸, 게이밍 공간 등 휴식을 위한 다양한 공간을 이용해 보세요

Inclusive Culture
- 여성이 일하기 좋은 기업! 한국 지사 기준으로 여성 매니저 비중이 60% 이상으로 높은 편이에요
- 위워크는 임직원의 다양성을 존중해요. 다양한 Diversity & Inclusion 글로벌 세션에 참여해 보세요
- 글로벌 Employee Community Groups(Parents at WeWork, Women of WeWork, etc.)에 조인하여 활동해 보세요 
- Employee Workshop, Townhall, 전사 메신저방 등 다양한 소통의 장이 마련되어 있어요
- 직급 대신 ‘님' 호칭과 영어 이름을 사용하며 수평적 관계를 지향해요

Job Requirements

  • 학력: 대졸
  • 전공: 무관
  • Customer Service 경험을 보유하신 분 (특히 대면 CS)
  • 커뮤니케이션 역량을 보유하신 분
  • 기본적인 컴퓨터 활용능력을 보유하신 분
  • 외향적이며 주도적인 성격을 보유하신 분

Additional Information

  • 커리어수준인턴.신입.2년이내 / 사원.5년이내
  • 급여사항면접 후 협의
  • 고용형태계약직
  • 경력여부무관

Guidelines for Applicants

  • 전형방법

    - Screening Interview
    - 1차 인터뷰
    - 2차 인터뷰

  • 제출서류

    영문이력서

  •  

The Others

 

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

 

Company Information

WeWork Korea 외국계기업
서울시 중구 한강대로 416, 서울스퀘어 13층
https://www.wework.com/ko-KR  
https://careers.wework.com
 

WeWork was founded in 2010 with the vision to build beautiful office spaces where people and companies come together to get inspired and do their best work. Since opening our first location in New York City, we’ve grown into a global network of intentionally designed workspaces grounded in community. Today, we’re constantly reimagining how space, technology, and community can help everyone—from freelancers to Fortune 500s—get more out of their workday.

 

출처: https://www.peoplenjob.com/jobs/5827718

 

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