DESCRIPTION OF THE ORGANIZATION

The Human Resources Department at MSF Korea plays a critical role in advancing the organisation’s mission by ensuring effective people management, compliance with labor regulations, and the development of a positive and inclusive work culture. It is responsible for the recruitment and deployment of Korean International Mobile Staff (IMS) as a contribution to MSF’s social mission and it supports both office-based staff and IMS, providing strategic guidance and leadership in organisational development, recruitment, staff welfare, and talent management.

PURPOSE OF THE POSITION

The IHR Coordinator supports the attraction, recruitment, engagement, and operational follow-up of international mobile staff (IMS) for MSF Korea, contributing to the organization’s humanitarian operational needs through recruitment outreach, marketing initiatives, candidate support, and coordination activities.

Key areas of responsibility include:

• Planning and implementing recruitment outreach activities, events, and partnerships to increase awareness of MSF and attract suitable medical and non-medical profiles
• Supporting recruitment and selection activities for international mobile staff, including applicant communication, screening, assessments, and candidate follow-up
• Coordinating recruitment marketing initiatives, digital engagement activities, newsletters, and collaboration with internal and international stakeholders
• Supporting operational and administrative processes related to international staff departures, returns, databases, and training activities
• Contributing to recruitment analysis, regional collaboration initiatives, and continuous improvement of IHR activities and talent pipelines

MAIN DUTIES AND RESPONSIBILITIES

1. IHR Outreach Activities

• With the goal of increasing awareness of and number of applications to MSF, conceptualizes and plans IHR relevant online and offline events targeting medical and non medical profiles
• Conducts research into various opportunities for IHR informational activities, including universities, professional communities, interest groups, etc., to forge impactful relationships going forward
• Maintains professional contact with relevant professional organizations, universities, hospitals, etc. with the intention of developing recruitment partnerships
• Supports the management of recruitment email address; determines conference attendance for recruitment opportunities; responds to questions from event attendees
• Liaises with international staff to identify presenters or spokespeople for events
• Presents at student and community events as needed to increase future interest in a humanitarian career
• Identifies key communities to target for recruitment; analyzes the needs of the operational centers to find the best profiles to be recruited
• Documents and follows up on events, including targeted response to specific profiles and general analysis
• Supports the design of print and digital marketing materials
• Communicates with active field staff to identify new avenues for recruitment or to support reactivation

2. IHR Marketing Activities

• Works with the marketing team to identify targets, design ads, and review KPIs of digital marketing initiatives
• Works with website manager to maintain and update the IHR recruitment page
• Plan and draft monthly newsletter for potential applicants in order to share relevant information and increase engagement
• Communicate with other international offices to align with marketing best practices
• Brainstorm, plan, and put into place new marketing initiatives

3. Recruitment Activities

• Along with the IHR Manager, responsible for the initial screening, validation, language assessment, and reference collection for potential international staff
• Along with the IHR Manager, decides which applicants to recruit into the pool of international staff
• Support as a facilitator in the regional Welcome to MSF training
• Answers inquiries and provides individual advice to potential applicants
• Provides analysis of recruitment activities as they relate to staff recruited, long term retention, etc.
• Reaches out to dormant or inactive staff to re-engage them to do additional assignments.

4. Miscellaneous

• Responsible for the management of departures and returns of international staff, including collection of documents, visa arrangements, flights, medical arrangements, briefings, etc alongside colleagues from other international offices
• Organizes and participates in briefings and debriefings
• Supports the management of HR Database by updating and maintaining essential information, such as personal information, work history, availability, etc.
• Provide coverage of essential activities of IHR Manager (payroll, matching) when necessary
• Collect and submit quarterly/yearly data for MSF Korea and international offices
• Coordinates with APAC teams on joint training, recruitment, and other initiatives

QUALIFICATIONS AND REQUIREMENTS

1. Essential

• Experience in international humanitarian field
• Fluent in English and Korean
• Presentation and facilitation skills
• Attention to detail and strong organizational skills
• Self-starter, independent, Service-oriented with a positive, can-do attitude
• Strong communication and interpersonal skills
• Interested in working in a multi-cultural team; ability to work well in a team environment and collaborate with colleagues
• Availability to travel domestically and internationally and work outside normal office hours, on occasion

2. Desirable

• Knowledge of MSF operations and projects; commitment to humanitarian principles and values of MSF
• Experience in marketing/digital marketing
• Understanding of labor markets
• Degree in HR, International Studies, Public Health, or other relevant field; willingness to learn and grow within the HR field
• Interest in future work in the humanitarian field

주요 업무

1. IHR 아웃리치 활동

• 의료·비의료 인재 대상 IHR 온·오프라인 이벤트 기획 및 운영
• 대학, 전문 커뮤니티, 병원 등과의 관계 구축 및 채용 파트너십 개발
• 채용 이메일 주소 관리 지원, 채용 관련 행사 참석 여부 판단, 문의 응대
• 채용 대상 커뮤니티 발굴 및 운영센터 수요에 맞는 적합 프로필 분석
• 이벤트 발표자 섭외를 위한 국제 직원과의 커뮤니케이션, 필요 시 현장 발표 진행, 참석자 문의 대응 및 후속 관리
• 인쇄·디지털 마케팅 자료 제작 지원
• 활동 중인 구호활동가와의 커뮤니케이션

2. IHR 마케팅 활동

• 마케팅 부서와 협업하여 디지털 마케팅 타깃 설정, 광고 기획 및 KPI 검토
• IHR 채용 페이지 관리 및 업데이트 지원
• 잠재 지원자 대상 월간 뉴스레터 기획 및 초안 작성
• 국제 사무소와 마케팅 우수 사례 공유 및 신규 마케팅 이니셔티브 기획 및 실행

3. 채용 활동

• IHR Manager와 함께 잠재 구호활동가 초기 스크리닝, 검증, 언어 평가 및 레퍼런스 수집
• 국제 구호활동가 풀 채용 대상자 선정 지원
• Welcome to MSF 교육 퍼실리테이터로서 지원
• 잠재 지원자 문의 대응 및 개별 상담 제공
• 채용된 구호활동가 및 리텐션을 위한 채용 활동 분석 및 휴면·비활동 구호활동가 재참여 유도

4. 기타

• 국제 구호활동가의 출국·귀국 관련 담당 및 서류, 비자, 항공, 의료, 브리핑 등 관리
• 브리핑 및 디브리핑 운영 참여
• HR Database 내 개인정보, 근무 이력, 가능 일정 등 정보 관리 및 업데이트
• 필요 시 IHR Manager의 급여, 매칭 등 주요 업무 백업 수행
• 국경없는의사회(이하 MSF) 한국사무소 및 국제사무소 대상 분기·연간 데이터 자료 수집 및 전달
• APAC 팀과 합동 교육, 채용 및 기타 이니셔티브 조율

자격 요건

1. 필수 요건

• 국제 인도주의 현장 경험
• 영어 및 한국어 능통
• 발표 및 퍼실리테이션 역량
• 꼼꼼함과 우수한 조직 관리 역량
• 자기주도적이고 독립적으로 업무를 수행할 수 있으며, 긍정적이고 적극적인 서비스 마인드 보유
• 우수한 커뮤니케이션 및 대인관계 역량
• 다문화 팀에서의 업무에 관심이 있으며, 팀 환경에서 원활히 협업할 수 있는 역량
• 필요 시 국내외 출장 및 정규 근무시간 외 근무 가능

2. 우대 요건

• MSF 운영 및 프로젝트에 대한 이해
• MSF의 인도주의 원칙과 가치에 대한 헌신
• 마케팅/디지털 마케팅 경험
• 노동시장에 대한 이해
• HR, 국제학, 공중보건 또는 기타 유관 분야 학위, HR 분야에서 배우고 성장하려는 의지
• 향후 인도주의 분야에서 일하고자 하는 관심

APPLICATION PROCEDURE

If you are interested in this position,
please apply by clicking the <지원하기> button with your English CV and English cover letter attached. 

We will reach out to the chosen candidate, and the application process will conclude once the final candidate is confirmed.