Job title: Consular- and Operational Management Officer
Mission: Embassy of the Kingdom of the Netherlands in Seoul, Korea
Job level: 06
Working hours per week: 30 hours per week; (upgrading to 37,5 hours p/w pending approval)
Duration: 1 year (with a possibility for extension).
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Job Description
Consular office:
□ Receive and process visa applications for travel to the Netherlands;
□ process authorisations for the issuance of long stay national visas (MVV’s);
□ provide consular assistance to Dutch citizens;
□ handle requests for DNA tests, verifications, etc.;
□ compile and hand in consular cash receipts to the main cashier;
□ respond accurately, promptly and in a professional and customer friendly manner to inquiries from the public and counterparts;
□ contribute to archiving consular documents timely, completely, and well organized;
□ handle all tasks in a neutral and objective manner, independent of personal interests or interests of third parties.
Administrative office:
□ Support and coordinate with sub-contractors the process related to facility management; structural as well as ad-hoc maintenance matters.
□ Assist with a variety of administrative services, as may occur in an embassy such as financial administration, handling of emails, etc;
□ Support internal users for ICT related matters
□ Manage and keep the inventory from the embassy updated
□ Assist in the preparations and facilitation of incoming missions;
□ Assist in the preparations of- and during major events, occasionally outside office hours.
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Specific information
The selected candidate will be a team-member of the Operational Management and Consular Affairs department of the embassy. This department has a wide range of responsibilities, ranging from HR matters to managing accommodation of the embassy and expat staff to finance and IT.
The selected candidate will work in a team with two other desk officers. The desk officers are all covering the whole spectrum of administrative support work at the embassy, assisting, and replacing each other daily; in a small team it is important to be flexible to take over from each other when needed. Flexibility and team spirit are therefore important keywords for the prospective candidate.

JOB REQUIREMENTS
Level of education: higher vocational degree or equivalent;
Knowledge
□ (near-)native fluency in Korean language;
□ excellent command of English, both verbally and in writing;
□ proficient in the use of ICT applications, amongst others Outlook, Excel, Word, and One Note.
□ comprehension of the Dutch language is an advantage;
□ knowledge of- or affinity with facility management and/or ICT matters is an advantage.
Skills
□ excellent customer services skills;
□ effective communication skills with persons from all walks of life;
□ ability to balance the interests of the organization with those of clients, in that order;
□ ability to remain calm, professional, and efficient under all circumstances.
□ Ability to work in an organized, detailed, and precise manner.
Competencies
□ integrity;
□ client orientation;
□ planning and organization;
□ accuracy;
□ intercultural sensitivity;
□ organisational sensitivity;
□ interpersonal skills;
□ clarity of expression, verbally and in writing.
Experience
□ at least 3 years of work experience in a service oriented international environment.
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WORK ENVIRONMENT
The Kingdom of the Netherlands has an extensive network around the world. Our embassy in Korea is located in the Jung-Gu district in Seoul and is supported in the south by our Honorary consul in Busan. The Embassy employs twenty-nine staff members.
The newly appointed colleague will be part of a team of 3 all-round desk officers; the admin- and consular support team consists in total of nine colleagues.
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TYPE OF EMPLOYEE REQUIRED
A service oriented and proactive person who likes to work and co-operate in a small bicultural team. The right candidate should be able to work independently, though not autonomously, and monitor the progress and completion of tasks largely at his/her own discretion. He or she should have a great sense of accuracy, deliver high quality work, possess a high degree of integrity.
EMPLOYMENT CONDITIONS
□ The selected candidate will be:
o Locally employed by the State of the Netherlands, represented herein by the Head of Mission of the Embassy of the Kingdom of the Netherlands in South Korea;
o Offered a fixed term contract for 30 hours a week for the duration of one year. Application for an extension of the working hours for this function to fulltime (37,5
hours) has been submitted in the embassy’s annual plan for 2024. If approved, the selected candidate may be required to work fulltime. o After twelve months, a succeeding contract for one year or an indefinite period may be offered in case of excellent job performance.
□ The position is ranked in job level 6. Job level 6 comprises of 16 pay scales, starting with pay number 0 and ending with pay number 15. At present, the salary in job level 6 pay number 0 is KRW 3.696.000 gross per month. The selected candidate will be offered a salary with a pay number related to the years of relevant experience. Once employed, the staff member will move up one pay number every twelve months in case of excellent job performance.
□ The Embassy has a 37,5 hour working week, from Monday through Friday. Overtime is compensated in accordance with the Korean laws and regulations.
□ The Embassy pays a thirteenth and a fourteenth month salary.
□ The Embassy has 8 expatriate staff and 21 local staff.
Interested?
If you are interested in this position, please send an email with your resume and a cover letter in English to: seo-hr@minbuza.nl before 5 November 2023.