기관 | (캐나다) KEB Hana Bank(하나은행) |
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프로그램 | (캐나다) KEB Hana Bank(하나은행) Customer Service(고객지원) 직원 채용(~3.31) |
마감날짜 | 2024-03-31 |
채용/마감 알림 | 마감 |
Customer/Client Experience • Greet and welcome customers in a pleasant manner • Accept inbound calls from customers/clients and address questions/issues/queries • Respond promptly and effectively to customer/client requests, concerns, and complaints • Maintain fruitful relationships with current customers and establish good relationships with new ones Transaction Processing • Process deposits, withdrawals and other banking transactions for customers/clients • Ensure identification and signature are verified for all required transactions • Accept cheques and cash for deposit, verify amounts and ensure accuracy of deposit slips • Carry out requests for certified cheques, bank drafts, bill payments etc. • Open and close accounts as required for customers/clients and conduct due diligence as per the Know your Customer (KYC), Client Identification Program (CIP), and AML/ATF Policy & Procedures • Process foreign currency transactions (KRW, USD etc.) by applying daily T/T and cash rate • Order cheques at customer/client request • Monitor customer transactions for unusual or suspicious (and attempted suspicious) activity/transactions, and report such activity to Manager • Record all transactions promptly, accurately and in compliance with bank procedures • Assist customers/clients with performing banking services (utilization of mobile accounts; 1Q Banking)
직종 | 은행 사무원 | ||
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모집공고번호 | E20240308011 | ||
모집인원 | 1명 | ||
국가 | 캐나다 | ||
자격요건 |
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주요업무내용 | Customer/Client Experience • Greet and welcome customers in a pleasant manner • Accept inbound calls from customers/clients and address questions/issues/queries • Respond promptly and effectively to customer/client requests, concerns, and complaints • Maintain fruitful relationships with current customers and establish good relationships with new ones Transaction Processing • Process deposits, withdrawals and other banking transactions for customers/clients • Ensure identification and signature are verified for all required transactions • Accept cheques and cash for deposit, verify amounts and ensure accuracy of deposit slips • Carry out requests for certified cheques, bank drafts, bill payments etc. • Open and close accounts as required for customers/clients and conduct due diligence as per the Know your Customer (KYC), Client Identification Program (CIP), and AML/ATF Policy & Procedures • Process foreign currency transactions (KRW, USD etc.) by applying daily T/T and cash rate • Order cheques at customer/client request • Monitor customer transactions for unusual or suspicious (and attempted suspicious) activity/transactions, and report such activity to Manager • Record all transactions promptly, accurately and in compliance with bank procedures • Assist customers/clients with performing banking services (utilization of mobile accounts; 1Q Banking) |
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그 외 자격요건 | • Post-secondary degree or diploma in Business Administration, Finance, or Economics • Minimum 1 year’s cash handling experience in banking or retail setting • Minimum 1 years’ experience in banking • Completion of Canadian Securities Course, an asset • Intermediate mathematical skills (calculations, concepts involving decimals, percentages and fractions) • Knowledge of various banking products and services • Possess excellent customer service skills and is results-driven • Approachable, adaptable and positive • Proficient in banking rules, regulations and best practices • Fluent in both English and Korean • Exemplary organizational, multi-tasking, problem-solving, logic, and communication skills (both verbal and written) • Ability to follow precise directions and learn banking equipment and software quickly • Working knowledge of foreign currency • Proficiency in Microsoft Office (Word, Excel and PowerPoint) |
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모집공고 URL | https://www.worldjob.or.kr/advnc/epmtLink.do?joCrtfcNo=E20240308011&joCrtfcDsp=1&joCrtfcDspSn=1&menuId=1000006327 |
급여사항(년) | 4,000만원 ~ 4,500만원 ( ~ 협의 ) | 계약기간 | [정규직] |
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근무시간 | 8시간/일 | 보험가입 | 지원 / 현지법에 따라 기본적인 사회/의료보험 제공 |
비자타입 | 취업비자 | 퇴직금 | 미지원 |
가족동반 | 불가능 | 숙식 | 미지원 |
항공료 | 미지원 | 휴가 | 10 |
기타 근로조건 | * 비자 : 캐나다 취업비자 이상 소지자 * 가족동반 불가능 * 연봉 : 협의 (2,400 만원 이상임을 확인) * 숙식 및 항공료 : 지원 불가능 * 코로나19에 따라 구직자와 협의 후 입사시기 조정 가능 * 현지법에 따라 기본적인 사회/의료보험 제공 |
구인기업 업종 | 국내은행 | ||
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기업명 | KEB Hana Bank Canada | ||
근무지주소 | 4950 Yonge St. Toronto, Ontario M2N 6K1 |
모집기간 (한국시간 기준) |
2024-03-18 ~ 2024-03-31 |
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채용예정일 | 2024-04-29 |
필수서류 | 영문이력서 , 영문자기소개서 |
기타 제출서류 | 첨부파일 등록방법 |
참고파일 | |
진행방법 | 1차: 서류심사(이력서, 자기소개서, 증명서 등 제출서류 서면심사) 2차: 면접심사(면접 및 외국어평가를 통해 직무수행에 필요한 능력 종합 평가) ※ 면접 대상자는 서류심사 합격자에 한하여 개별 통보 ※ 본 공고는 2024.04.25(목)~04.26(금) 온라인으로 개최되는 [2024 상반기 토론토 온라인 취업박람회] 참가기업 구인공고로 행사기간에 면접이 가능합니다. |
문의처 | nowkeaj@kotra.or.kr ※ 이메일로 이력서 지원은 불가하며 공고 관련 문의 시 E로 시작하는 공고번호를 반드시 기재하여 주시기 바랍니다. |
담당자 | 이재원 |
기타사항 | ※ 본 공고와 관련한 추후 면접진행 및 채용과정, 당사자 간 합의 및 계약 사항, 그리고 해당국가 취업 관련 비자발급 여부에 대해서는 KOTRA가 책임지지 않음을 알려드리오니 착오 없으시기 바랍니다. ※ 위 기재된 채용예정일은 업체 사정상 변경 될 수 있음을 알려드립니다. ※ 업체에서 채용 결정시 공고가 조기 마감될 수 있음을 알려드립니다. |
출처: https://www.worldjob.or.kr/advnc/epmtLink.do?joCrtfcNo=E20240308011&joCrtfcDsp=1&joCrtfcDspSn=1&menuId=1000006327
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