Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action.

Greenpeace is an independent global campaigning network that acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. It comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, and Asia.
 

JOB DESCRIPTION
Greenpeace East Asia (GPEA) is a leading environmental campaigning organization, working with supporters in East Asia and globally to tackle the most crucial environmental crises affecting the region and the world. The effectiveness of Greenpeace is in its ability to work to engage supporters with key environmental battles, inspiring them to take actions to make the world more sustainable. 

As part of the Fundraising & Engagement department data team, the Senior Data Insights Analyst is responsible for collecting and analyzing data on fundraising and engagement activities to generate insights that drive growth and effectiveness of our environmental campaigning as well as support for the financial forecasting of the organization.

The Senior Data Insights Analyst supports the Deputy Executive Director and the Deputy Director - Head of Data Insights & Strategy in optimization of data tools, and development of analytics to support the growth and operations of the Fundraising and Engagement department. 

The role provides the primary operational support for income forecasting, reporting, and donor research needs (current, lapsed and prospect donors) as well as tracking supporter behavior trends to create meaningful long-term relationships.

The role will work across teams and projects to support data analysis in Engagement, Fundraising and Program teams to assess income and program performance while growing digital acquisition and marketing channels. It will also play a key role in training data users and helping grow the use of data and analytics within the organization.

RESPONSIBILITIES

• Manage the development and ongoing implementation of a Long Term Planning Model to forecast income across various channels to grow income and improve resource planning.
• Play a role in developing systems and best practices for supporter behaviour trend analysis.
• Work with Management and Directors to review key indicators and trends to enable effective use of reporting and visualization tools on projects; use of data to streamline operations.
• Identify key behavior research trends; track impact on donor’s giving decisions.
• Coordinate, develop and refine performance indicators and reporting; maintain dashboards to measure and track KPIs.
• Drive the regionalization and globalization of reporting metrics, help develop best practices for reporting analytics; align metrics with other offices in East Asia and internationally.
• Provide guidance, skill-sharing and support to other colleagues and work alongside other teams to guide the use of data insights to enable the development and ongoing reporting of various types of activities.
• Provide good documentation on any business and technical processes and practices
• Develop and ensure privacy laws and other data handling best practices are followed.

QUALIFICATIONS

• Degree in business analytics, statistics or a related field, post-graduate degree highly regarded.
• Demonstrated experience in financial and/or customer analysis using multiple data sources.
• Demonstrated ability to create and use complex and efficient SQL queries; work with Business Intelligence and data analysis software including a data warehouse and Tableau.
• Knowledge of R, Python and other data science tool sets would be desirable but not essential.
• Well-established communication skills and ability to communicate complex analysis in plain English to management and senior-level stakeholders.

WORK ENVIRONMENT

• The role is based in either Taiwan or Hong Kong offices and will require collaboration with colleagues in other regional offices as well as international offices globally.
• Occasional work or travel to other locations within and outside of Greenpeace East Asia region for meetings with partners, consultants, experts; training, conferences, seminars, etc. 
• Occasional travel to other Greenpeace offices for trainings, skill and knowledge sharing.
• Normal hours of work for full-time Employees will be 5 days a week (Monday to Friday), between the hours of 9.30 am to 6:00 pm, including an hour of lunch break. Ordinary hours of work may be varied as agreed between staff and the line managers.
   

TO APPLY
If you are interested in this position and share our vision, please submit your motivation letter and resume when applying for the position on Greenpeace East Asia's Official Website https://careers.gpeastasia.org/go/Taiwan-Office-Job/4569410/. Please note if you fail to submit a motivation letter or updated CV, your application might be deprioritized.

As we receive a large number of applications for our advertised positions, only short-listed candidates will be notified.

Greenpeace is committed to the principle of equal employment opportunity for all employees, regardless of sex, marital status, race, religion, age, disability, sexual orientation, gender identity, and any other characteristics unrelated to the performance of the job. Selection will be in accordance with objective, job-related criteria, and the appointment will be on the basis of the applicant's merits and abilities.
(All information collected for recruitment purposes only)