UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, an Education

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Strategic office context:

The Project Analyst reports to the ICT Manager (Digital Applications). The Operational Analysis and Technology Centre (OATC) provides ICT services for Supply Division (SD) to support UNICEF global supply chain operations. The services portfolio includes application development, systems analysis, business process analysis, material master data administration, specialized SAP customization, and infrastructure & customer support (helpdesk) services. ICT services are delivered via four units. They are Infrastructure & Operations, Business Process, Application Development and Systems Development.

How can you make a difference?

With guidance and support provided by the ICT Manager, and in close collaboration with the relevant stakeholders, the Project Analyst manages the development of integrated solutions for Supply Division (SD) strategies by participating in business requirements gathering, identifying and documenting functional requirements. The Project Analyst is also practicing project management of development projects, monitoring and driving the development of these ICT solutions. The Project Analyst may be involved in multiple cross-cutting projects simultaneously. The integrated solutions are around collaboration, knowledge management, supply chain monitoring & reporting, external workflow to support SD Operations and application of ICT toward innovation initiatives.

You will be accountable for: 

• Conduct business, functional and technical requirement analysis to translate business requirements into information technology integrated solutions, responding to Supply Division (SD) strategies
• Practice project management methodology to monitor and manage tasks, resource and timelines related to implementation projects
• Create and maintain a usable technical documentation of the implemented solutions.
• Liaise, partner and communicate with all stakeholders while gathering business requirements and specifying functional requirements
• Manage development of integrated technical solutions as per the Supply Division Business architecture, processes and information architecture.
• Document technical and business-related aspects related to the integrated solutions.

To qualify as an advocate for every child you will have…

Education

• Bachelor’s degree in management information systems, computer science, business administration, information technology management or other related social science field is required.

Work Experience

• Minimum 2 years of relevant professional experience in business/functional requirements eliciting and documenting, project management in the context of implementation of web solutions.
• Software development experience is desirable.
• Project management certification in Prince 2 or PMI is highly desirable.
• Experience is modern DevOps and cloud deployment practices is considered an asset.

Languages

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

 The core competencies required for this post are:

• Builds and maintains partnerships (I)
• Demonstrates self-awareness and ethical awareness (I)
• Drive to achieve results for impact (I)
• Innovates and embraces change (I)
• Thinks and acts strategically (I)
• Manages ambiguity and complexity (I)
• Works collaboratively with others (I)

Required technical knowledge:

a) Specific technical knowledge required for the job:

• Proven experience in eliciting and documenting business and functional requirements
• Certified technical project management
• Work experience in Web/Mobile development technology is highly desirable.
• Work experience in cloud-based application deployment, particularly Azure, is highly desirable.
• Use of Microsoft’s Office 365 platform and collaboration tools.
• Project management methodologies and tools.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.  

Remarks:

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at: http://www.whed.net/

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. 

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.