[PURPOSE OF THE POSITION]

Under the supervision of the Digital Fundraising Manager, the Digital Fundraising Specialist (DFS) implements the action plan for digital donor acquisition and donor engagement through online channels in order to support the donor’s cultivation and retention rate. DFS monitors digital programs and performance with the guidance of the Digital Fundraising Manager.

1. Implement approved digital activities that will support and enhance MSFK fundraising targets
2. Monitor and report on the performance of digital programs and activities
3. Maintain policies pertaining to digital fundraising to comply with Korean law and codes
4. Manage external vendors to ensure the timely execution of campaigns that are on budget and aligned with MSF brand guidelines and principles
5. Collaborate transversally with other departments under the supervision of the Digital Fundraising Manager

[MAIN DUTIES AND RESPONSIBILITIES]

1. Digital Fundraising

• Under the supervision of the Digital Fundraising Manager:
  1. Implement digital fundraising activities that will optimize KPIs related to the fundraising plan, including digital acquisition and retention
  2. Implement approved email marketing activities
  3. Draft and prepare new digital fundraising campaign that are consistent with MSF international standards
  4. Provide digital support to all campaigns done by MSFK Fundraising as needed
  5. In collaboration with the Communications Department, draft contents for digital outreach
  6. Update approved fundraising contents to the MSFK websites and owned/paid channels
  7. Implement approved online and mobile advertising campaigns including paid search driving traffic to MSF Korea’s websites

2. Monitoring & Evaluation

• Monitor daily analysis and provide regular reports on the performance of all digital fundraising campaigns to the Digital Fundraising Manager
• Assist in analyzing digital fundraising data
• Collect information on market research to find answers about donors’ requirements, habits, and trends and provides feedback and report to Digital Fundraising Manager

3. Departmental and Others

• Support other MSFK FR pillars to maximize the effectiveness of the FR campaign
• As an active member, participate in MSF relevant Working Group and attend the relevant working group meeting abroad when delegated by the Digital Fundraising Manager and/or Head of Digital
• Provide constructive inputs to department-related activities (ex. team meetings, strategic planning, cross-departmental support activities)
• Under the supervision of the Digital Fundraising Manager, collaborate closely with MSFK’s Communications department on digital needs
• Willingness to adjust work schedule to suit the needs of the Fundraising responsibilities. This may include working flexible hours and providing support to other roles when required (networking, MSFK events, and evening teleconferences with digital platforms)
• Undertake such other activities as may be required and approved by the line manager and/or Head of Digital

[QUALIFICATIONS AND JOB REQUIREMENTS]

1. ESSENTIAL SKILLS

• 2+ years of relevant work experience in NGOs and or corporations
• Experience with digital marketing advertising campaign, and digital content development for acquisition including strategic knowledge of social media platforms as well as paid media channels and email.
• Basic knowledge of website analytics tools (ex. Google Analytics), CRM and digital fundraising platforms;
• Excellent copywriting + proof reading skills
• Interpersonal and communication skills
• Detailed oriented, with analytical and problem-solving skills
• Creative thinking and writing skills
• Ability to deliver to deadlines
• Ability to work independently and as a member of a team
• Fluent in written and spoken Korean and English
• Strong commitment to MSF’s principles and values

2. DESIRABLE SKILLS

• Fundraising and/or marketing experience
• Understanding of web, mobile, and social media platforms
• Knowledge of Adobe Creative Suite, Drupal CMS, HTML, and CSS concepts
• Knowledge of MSF and its work

​<APPLICATION PROCEDURE>

If you are interested in this position, 
please send your motivation letter and CV in English to recruit@seoul.msf.org.

We will reach out to the chosen candidate, and the application process will conclude once the final candidate is confirmed.