기관 | 주한영국문화원(서울) |
---|---|
프로그램 | 주한영국문화원(서울) Sales and Customer Management 직원 채용(~3.6) |
마감날짜 | 2024-03-06 |
채용/마감 알림 | 마감 |
Date: 20 Feb 2024
Location: Seoul, East Asia, KR
Company: British Council
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
Role Purpose:
new and existing customers meeting all Key Performance Indices and deliver
Sales & Customer Management targets to enable the British Council to meet its business targets and objectives.
Main accountabilities but not limited to the following:
Sales & Customer Management (75%)
New registration and Re-registration of students for Teaching Centre sales
Customer Face-to-Face Duties
Other Customer Liaison and Follow Up
Telephone & Email Enquiries
Support Duties (15%)
Product Knowledge
Offer Knowledge
Other duties
order/condition and stationary stock check in all classroom
Project Work (10%)
Other Responsibilities and Main Duties
As part of the wider Sales and Customer Services team serving both new and existing customers you will be required to support and assist your colleagues from time to time in tasks that ensure the smooth running of the Teaching Centre. This might include registering students, participation at Open Days, Parent Events, Seminars, Evening Receptions and Offsite Branch and Examination Promotions, for example.
Role specific knowledge and experience:
Essential
(and/or in the same industry)
Desirable
Role specific skills
Further Information:
Pay Band: Grade J
Contract Type: Indefinite
Location: Seoul
Requirements:
Closing Date: 6 March 2023- 23:59 Singapore Time (GMT +8)
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you have any problems with your application please email askhr@britishcouncil.org
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
출처: https://careers.britishcouncil.org/job/Seoul-Sales-and-Customer-Management-Executive-East/1038226201/